Summary:
The Certified Medical Assistant (CMA) is part of the care team in the ambulatory patient care setting and directly interacts with the patient, family, and caregiver in person, over the telephone and via the patient portal. The CMA advocates for the patient in the delivery of quality, cost effective patient care by performing the clinical tasks and duties assigned by the physician, nurse practitioner, registered nurse, and practice leadership to improve individual and population health. As the Medical Assistant working under the direction of the Nurse Manager and Director of Nursing to assist with maintaining efficient patient flow and quality care during clinical hours.
Responsibilities/Duties:
- Demonstrates the mission, vision, and values of Osborn Family Health Center in behaviors, practices, and decisions.
- Place patients in exam rooms, obtain history and vital signs, and document in the medical records.
- Administers intramuscular, subcutaneous, and intradermal injection. Performs CLIA Waived testing and facilitates medication refill management as directed by provider (in accordance with State’s CMA scope of practice).
- Assist providers with compliance with UDS Measures and health maintenance.
- Participates in care team huddles daily and as needed.
- Assist in the examination and procedures for patients with provider.
- Serves as a patient advocate in direct interactions with the patient and care team.
- Answer telephone calls and messages within the same day.
- Assist with pre-visit preparation within 24 hours of the patient visit.
- Provide translation assistance as needed.
- Follow-up on no show, cancelled and rescheduled appointments.
- Maintains confidentiality when interacting with patients, families, personnel and public.
- Provide support for the medical assistant team, which includes all function of a medical assistant.
- Work with other team members and managers to implement daily duties and new programs as needed.
- Work with staff that needs additional education and training,
- Provides care with consideration for the cultural needs of the patient and/or family.
- Exhibits age specific competency with all age groups.
- Maintains strict HIPPA compliance according to Osborn Family Health Center policy.
- Assist with other administrative projects and tasks as needed.
Qualifications/Skills Required:
- Per NJBOME – Must be a graduate of a 330 hour Medical Assistant program that is accredited by the Department of Education.
- Must be certified by one of the following certifying bodies: NHA, AMT, NCCT, AAMA, AMCA, NCMA,
- or NAHP
- High school diploma or GED equivalent required
- Experience as a Certified Medical Assistant, Pediatric office experience of at least one year required
- CPR Certified by The American Heart Association
- Bilingual in Spanish
Contact:
