EMERGENCY MANAGEMENT
New Jersey Primary Care Association’s Emergency Management provides Federally Qualified Health Centers with training, technical assistance, and resources to assist in their efforts to prepare for, respond to, recover from all types of disasters and emergencies. The Emergency Management Team collaborates with federal, state, and local partners to promote and ensure that community health centers are represented in emergency planning and response. New Jersey’s Community Health Centers continuously prepare for a whole community, all-hazards approach so that an emergency will not be compounded by surprise. NJPCA emergency preparedness efforts ensure that Community Health Centers are ready.
CENTER READINESS
In an emergency, every member of a Health Center’s staff will be required to respond. Everyone must know their role and how to execute it. An emergency may strain a facility in many ways: personnel, resources, patient safety, and caseload. Threats to healthcare facilities are incredibly varied, but by building partnerships through the New Jersey Healthcare and Public Health Collaborative, we can address concerns, identify gaps, and discuss best practices regarding emergency preparedness and response efforts.
CMS EMERGENCY PREPAREDNESS FINAL RULE
On November 16th, 2016, the Centers for Medicare & Medicaid Services (CMS) issued the Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers and Suppliers Final Rule. Health care providers and suppliers affected by this rule must comply and implement all regulations one year after the effective date of November 15th, 2017 to establish consistent emergency preparedness requirements for healthcare providers participating in Medicare and Medicaid, increase patient safety during emergencies, and establish a more coordinated response to natural and man-made disasters.
The U.S. Department of Health and Human Services Office of the Assistant Secretary for Preparedness and Response (ASPR) worked closely with CMS in the development of the rule. The Federally Qualified Health Center (FQHC) must comply with all applicable Federal, State, and local emergency preparedness requirements. The FQHC must establish and maintain an emergency preparedness program that meets the requirements of this section. The emergency preparedness program must include, but not be limited to, the following elements:
A. Risk Assessment/Emergency Plan
- Be based on and include a documented, facility-based and community-based risk assessment, utilizing an all-hazards approach.
- Include strategies for addressing emergency events identified by the risk Assessment.
- Address patient population, including, but not limited to, the type of services the RHC/FQHC has the ability to provide in an emergency; and continuity of operations, including delegations of authority and succession plans.
- Include a process for cooperation and collaboration with local, tribal, regional, State, and Federal emergency preparedness officials’ efforts to maintain an integrated response during a disaster or emergency situation, including documentation of the RHC/FQHC’s efforts to contact such officials and, when applicable, of its participation in collaborative and cooperative planning efforts.
- Must be reviewed and updated annually.
B. Policies and Procedures
- Safe evacuation from the RHC/FQHC, which includes appropriate placement of exit signs; staff responsibilities and needs of the patients.
- A means to shelter in place for patients, staff, and volunteers who remain in the Facility.
- A system of medical documentation that preserves patient information, protects confidentiality of patient information, and secures and maintains the availability of Records.
- The use of volunteers in an emergency or other emergency staffing strategies, including the process and role for integration of State and Federally designated health care professionals to address surge needs during an emergency.
- Must be reviewed and updated annually.
C. Communication Plan
- Names and contact information for the following:
- Staff
- Entities providing services under arrangement
- Patients’ physicians
- Other RHCs/FQHCs
- Volunteers
- Contact information for the following:
- Federal, State, tribal, regional, and local emergency preparedness staff
- Other sources of assistance
- Primary and alternate means for communicating with the following:
- RHC/FQHC’s staff
- Federal, State, tribal, regional, and local emergency management agencies.
- A means of providing information about the general condition and location of patients under the facility’s care as permitted under 45 CFR 164.510(b)(4).
- A means of providing information about the RHC/FQHC’s needs, and its ability to provide assistance, to the authority having jurisdiction or the Incident Command Center, or designee.
- Must be reviewed and updated annually.
D. Training and Testing
- Training program. The RHC/FQHC must do all of the following:
- Initial training in emergency preparedness policies and procedures to all new and existing staff, individuals providing services under arrangement, and volunteers, consistent with their expected roles.
- Provide emergency preparedness training at least annually.
- Maintain documentation of the training.
- Demonstrate staff knowledge of emergency procedures.
- Testing. The RHC/FQHC must conduct exercises to test the emergency plan at least annually. The RHC/FQHC must do the following:
- Participate in a full-scale exercise that is community-based or when a community based exercise is not accessible, an individual, facility-based. If the RHC/FQHC experiences an actual natural or man-made emergency that requires activation of the emergency plan, the RHC/FQHC is exempt from engaging in a community-based or individual, facility-based full-scale exercise for 1 year following the onset of the actual event.
- Conduct an additional exercise that may include, but is not limited to the following:
- A second full-scale exercise that is community-based or individual,
facility-based.
- A tabletop exercise that includes a group discussion led by a facilitator, using a narrated, clinically-relevant emergency scenario, and a set of problem statements, directed messages or prepared questions designed to challenge an emergency plan.
- Analyze the RHC/FQHC’s response to and maintain documentation of all drills, tabletop exercises, and emergency events, and revise the RHC/FQHC’s emergency plan, as needed.
- Must be reviewed and updated annually.
Integrated Healthcare Systems
If an RHC/FQHC is part of a healthcare system consisting of multiple separately certified healthcare facilities that elect to have a unified and integrated emergency preparedness program, the RHC/FQHC may choose to participate in the healthcare system’s coordinated emergency preparedness program. If elected, the unified and integrated emergency preparedness program must do all of the following:
- Demonstrate that each separately certified facility within the system actively participated in the development of the unified and integrated emergency preparedness program.
- Be developed and maintained in a manner that takes into account each separately certified facility’s unique circumstances, patient populations, and services offered.
- Demonstrate that each separately certified facility is capable of actively using the unified and integrated emergency preparedness program and is in compliance with the program.
- Include a unified and integrated emergency plan that meets the requirements of paragraphs (a)(2), (3), and (4) of this section. The unified and integrated emergency plan must also be based on and include all of the following:
- A documented community-based risk assessment, utilizing an all-hazards approach.
- A documented individual facility-based risk assessment for each separately certified facility within the health system, utilizing an all-hazards approach.
- Include integrated policies and procedures that meet the requirements set forth in paragraph (b) of this section, a coordinated communication plan, and training and testing programs that meet the requirements of paragraphs (c) and (d) of this section, respectively.
For More Information on Current CMS Requirements for Emergency Preparedness Click Here
EMERGENCY MANAGEMENT PROFESSIONAL COURSE SYLLABUS
Recommended FEMA courses (free, online, self-guided courses) for Emergency Preparedness personnel under the National Incident Management System (NIMS).
Introductory level courses:
IS – 100.C: Introduction to the Incident Command System
IS – 120.C: An Introduction to Exercises
IS – 200.C: Basic ICS for Incident Response
IS – 700.B: An Introduction to the National Incident Management System
IS – 800.D: National Response Framework, An Introduction
Intermediate level courses:
IS – 130.A: How to be an Exercise Evaluator
IS – 240.C: Leadership and Influence
IS – 241.C: Decision Making and Problem Solving
IS – 242.C: Effective Communication
IS – 1300.A: Introduction to Continuity
Professional Development Series:
The Professional Development Series includes seven Emergency Management Institute independent study courses that provide a well-rounded set of fundamentals for those in the emergency management profession. Many students build on this foundation to develop their careers.
IS – 1300.A: Introduction to Continuity
IS – 120.C: An Introduction to Exercises
IS – 230.E: Fundamentals of Emergency Management
IS – 235.C: Emergency Planning
IS – 240.C: Leadership and Influence
IS – 241.C: Decision Making and Problem Solving
IS – 242.C: Effective Communication
IS – 244.B: Developing and Managing Volunteers
L0146 – Homeland Security Exercise and Evaluation Program (HSEEP)
This is an In-Person course offered by the New Jersey Office of Homeland Security and Preparedness through the New Jersey State Police. Keep an eye on the NJOEM Emergency Management Training Schedule to learn when this program will be offered.
Course Description:
This 2-day course is designed to introduce participants to the fundamentals of exercise design. Emergency managers, emergency services personnel, and individuals who are part of the emergency preparedness communities at all levels of government, private sector, or volunteer organizations need to be able to use the fundamentals of exercise simulation and design as an integrated system of resources and capabilities. This course is designed to develop exercising skills in the following areas:
Components of the Homeland Security Exercise and Evaluation Program (HSEEP)
- Exercise process application
- Comprehensive exercise program (exercise program management) application
- Exercise design steps application
- Major accomplishments in designing and implementing exercises
- Purpose and application of various exercise documents
- Tabletop, functional, and full-scale exercises
- Exercise design applications for tabletop, functional, and full-scale exercises
Prerequisites: Applicants are required to have completed IS-120: An Introduction to Exercises. It is also recommended that participants take IS-0130: How to be an Exercise Evaluator. Check with your local training organization to confirm.
NOVEL CORONAVIRUS (COVID-19) RESOURCES
NJPCA Emergency Management Resources and Response to Coronavirus Disease 2019 (COVID-19)
NJPCA Emergency Management is monitoring the 2019 Novel Coronavirus Disease (COVID-19) in collaboration with local, county, State and federal agencies and partners. We will continue to advocate on behalf of all FQHCs for direct support and relief efforts as new resources become available. If you have any questions or concerns, the New Jersey Department of Health (NJDOH) call center has trained health professionals ready to answer your questions at 1-800-222-1222 or please consult the NJDOH website at http://nj.gov/health.
Current COVID-19 resources for New Jersey can be found at this NJDOH Website link.
STATE OF NEW JERSEY HOTLINES/MAIN CONTACTS
- NJ Department of Environmental Protection Action Hotline: 1-877-927-6337
- NJ Department of Health
- Business hours: (609) 292-7837
- Nights and weekends: (609) 392-2020
- NJ Department of Mental Health (during business hours): 1-800-382-6717
- NJ ‘MentalHealthCares’ Disaster Mental Health Helpline: (877) 294-4357
- NJ State Police: (609) 882-2000
- NJ Office of Counter-Terrorism: (609) 341-3434
- NJ Office of Emergency Management: (609) 882-2000 ext. 2500
- NJ Office of the Attorney General: (609) 292-4925
- National Suicide Prevention Hotline: 1-800-273-8255
- National Human Trafficking Hotline: 1-888-373-7888
- NJOHSP Suspicious Activity Reporting (See Something, Say Something): (866) 472-3365
- Disaster Distress Helpline: 1-800-985-5990
- TEXT: “TalkWithUs” to 66746
RESOURCES
- New Jersey Primary Care Association
- National Association of Community Health Centers
- State Agencies
- Federal Agencies
- Disaster Relief
- NJ American Red Cross
- Direct Relief
- Catholic Charities: Diocese covering the State of NJ
- National Disaster Interfaiths Network
- Goodwill NY NJ
- Community Food Bank of NJ
- Jersey Cares
- NJ 2-1-1: Emergency Response and Recovery
- NJ Department of Human Services: Resources
- The Salvation Army – New Jersey Division
- Volunteer Lawyers for Justice
- United Way of New Jersey
- Storms/Weather Updates
NJPCA EMERGENCY MANAGEMENT CONTACT
During business hours, Monday – Friday, from 9:00 AM – 5:00 PM, please call 609-689-9930 if you require assistance.